Returns & Exchanges

At Sgvbicycles, we want to ensure you are completely satisfied with your cycling gear. If your purchase doesn't meet your expectations, you can return or exchange unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original box, ensuring all tags, manuals, and components are included to qualify for a full refund.

• 3.
  Ship to Sgvbicycles

  Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our specialized sports equipment warehouse.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the return, we will process your refund or ship your exchange item within 5-7 business days.